In a year that will most likely be remembered by its unprecedented challenges, it’s probably safe to say that many of us are as happy to say goodbye to 2020 as we look forward to a more hopeful new year. No matter what’s in store for us in 2021, one thing remains certain: Müller Martini’s parts department is here for you day in and day out, 24/7, to help keep your machines running at peak performance.
In order to serve you best, here are a few quick and easy ways to reach us:
Call us: the quickest way to resolve your problem—especially in an emergency—is to speak directly to one of our parts specialists. Our lines are open 24-hours a day, 7 days a week: 631-582-4343 or 1-888-2-Muller.
Email our Parts Department: parts@us.mullermartini.com
Visit the MPower customer service website portal for quick and easy access to all of your machine information.
With MPower, you can:
- Place parts orders, request a quote online, and track the order through delivery.
- See expected delivery dates on open orders.
- Check parts availability in North America and Europe, as well as pricing.
- Locate documentation.
- Review your service history, and request service or technical phone support.
- Review service agreements.
- Access your current statement of account.
- Contact your sales team.
New to MPower? Call 1.888.268.5537, Option 2, or email us at parts@us.mullermartini.com so we can get you started today.
No matter how you choose to reach out, please remember to have your account number, machine model, serial number, and your parts book nearby and handy in case we need to consult it together.
All of us here in the Müller Martini’s parts department look forward to helping you have a happy and successful year. Please leave us a comment if you have a suggestion on how we can help your new year run as smoothly as possible.