Author: Shaun Hinchey

Shaun Hinchey, Director of Service, first joined Müller Martini after honorably serving in the U.S. Navy for six years. As someone who embraces a challenge, Shaun has enjoyed traveling around the world helping customers with their installations, service upgrades, repairs, and training. His integrity and commitment to his customers have earned him the Müller Martini Service Champion award two years in a row as well as the 2015 and 2020 Müller Martini Presidents Award. Shaun also served as Division Manager Web Press Technology for twelve years, where he traveled throughout North America in a technical sales role in the integration, extensions, and sales.

Does your bindery believe in the “big picture?”

In today’s evolving print landscape, there’s a tendency to utilize short-term approaches that are focused on immediate costs or whatever’s disposable. However, no matter what industry you compete in, smart investors understand the importance of investing for the long term. And, in order to do so, you need to choose…

In today’s evolving print landscape, there’s a tendency to utilize short-term approaches that are focused on immediate costs or whatever’s disposable. However, no matter what industry you compete in, smart investors understand the importance of investing for the long term. And, in order to do so, you need to choose…

Can preventive maintenance save you money?

Regardless of studies that strongly support the value of a preventive maintenance program, many binderies continue to react to maintenance concerns. That is, they wait until a machine actually breaks down before having it serviced. However, reactive maintenance is not only a costly expense, but one that’s often costlier than…

Regardless of studies that strongly support the value of a preventive maintenance program, many binderies continue to react to maintenance concerns. That is, they wait until a machine actually breaks down before having it serviced. However, reactive maintenance is not only a costly expense, but one that’s often costlier than…

There’s Really Only One Way to Define Service: Muller Martini

It’s interesting to note that the word “service” has many meanings according to the Merriam-Webster dictionary. However, within the printing industry, there’s only one definition that customers care about:   “ To do maintenance or repair work on or for.”   I would add this critical caveat: To be a…

It’s interesting to note that the word “service” has many meanings according to the Merriam-Webster dictionary. However, within the printing industry, there’s only one definition that customers care about:   “ To do maintenance or repair work on or for.”   I would add this critical caveat: To be a…