Category: Services

The benefits of communicating service solutions. In any language.

Printing has its own language describing procedures, processes and equipment. Most non-industry people are unfamiliar with what “makeready,” “imposition,” or “saddle stitching” mean in the printing world. Yet, when something goes wrong at a plant, sometimes even printing professionals would rather rely on a different language altogether.   According to…

Printing has its own language describing procedures, processes and equipment. Most non-industry people are unfamiliar with what “makeready,” “imposition,” or “saddle stitching” mean in the printing world. Yet, when something goes wrong at a plant, sometimes even printing professionals would rather rely on a different language altogether.   According to…

There has never been a better time to utilize Remote Support Services.

The 2020 pandemic has created many challenges for the maintenance departments of Graphics Arts manufacturers as customers and vendors have had to reduce the schedules and capacity of their workforces. In addition, interstate travel restrictions have made it difficult to get Field Service technicians dispatched in a timely fashion. That…

The 2020 pandemic has created many challenges for the maintenance departments of Graphics Arts manufacturers as customers and vendors have had to reduce the schedules and capacity of their workforces. In addition, interstate travel restrictions have made it difficult to get Field Service technicians dispatched in a timely fashion. That…

Muller Martini Parts Update

As we move through this unprecedented time, we at Muller Martini continue to provide our customers with the highest level of service in the industry, while taking every reasonable safety precaution. We are seeing customers become more active with increased calls and email volume. This is positive news for the…

As we move through this unprecedented time, we at Muller Martini continue to provide our customers with the highest level of service in the industry, while taking every reasonable safety precaution. We are seeing customers become more active with increased calls and email volume. This is positive news for the…

“Print products and our senses” series (III): Getting a taste for it

We perceive the world through our five senses: Seeing, touching (feeling), tasting, hearing and smelling. In the last two blog posts, we dealt with the perception of printed matter through the senses of seeing and touching. But can you also taste, hear and smell print products? Absolutely. Be inspired by…

We perceive the world through our five senses: Seeing, touching (feeling), tasting, hearing and smelling. In the last two blog posts, we dealt with the perception of printed matter through the senses of seeing and touching. But can you also taste, hear and smell print products? Absolutely. Be inspired by…

Comfort in Familiarity

Although this year arrived with optimistic New Year pledges and friendly “Happy 2020” messages, it has turned into something very unfamiliar to all of us. However, when you call Muller Martini to order spare parts, you still hear our familiar voices and receive the exceptional customer service you have become…

Although this year arrived with optimistic New Year pledges and friendly “Happy 2020” messages, it has turned into something very unfamiliar to all of us. However, when you call Muller Martini to order spare parts, you still hear our familiar voices and receive the exceptional customer service you have become…

Protective masks – an effective means of advertising

My perception is that most people, particularly here in Europe, are surprised that face masks have been part of everyday life in public since this spring. Without a doubt: Until a few weeks ago, nobody would have expected that medical face visors made of transparent plexiglas plastic and reusable or…

My perception is that most people, particularly here in Europe, are surprised that face masks have been part of everyday life in public since this spring. Without a doubt: Until a few weeks ago, nobody would have expected that medical face visors made of transparent plexiglas plastic and reusable or…

Machine Lifecycle Management: Make it an integral part of your business planning.

Rapid technological innovations have forever changed how we engineer machines. These innovations have led to exceptionally automated finishing solutions that deliver the highest-quality end-product while streamlining complex workflows and reducing labor demands. Such advancements are integral to our Finishing 4.0 portfolio and the future of finishing. But they also underscore…

Rapid technological innovations have forever changed how we engineer machines. These innovations have led to exceptionally automated finishing solutions that deliver the highest-quality end-product while streamlining complex workflows and reducing labor demands. Such advancements are integral to our Finishing 4.0 portfolio and the future of finishing. But they also underscore…

What matters is the original

Anyone who wants to extend or retrofit something on their Bravo saddle stitcher, Acoro perfect binder, Diamant bookline, Ventura thread sewing machine or Concept printing press would do well to rely on original parts and original manpower from Muller Martini. This is the only way for you and us to…

Anyone who wants to extend or retrofit something on their Bravo saddle stitcher, Acoro perfect binder, Diamant bookline, Ventura thread sewing machine or Concept printing press would do well to rely on original parts and original manpower from Muller Martini. This is the only way for you and us to…

Women in Print and the Path to Empowerment

Print is amazing in many ways, but one of the most impressive is its staying power. Great business empires have been brought to their knees by simple yet innovative changes, but print endures, even in the age of smartphones and social media. And as print progresses, so too must the…

Print is amazing in many ways, but one of the most impressive is its staying power. Great business empires have been brought to their knees by simple yet innovative changes, but print endures, even in the age of smartphones and social media. And as print progresses, so too must the…

Our parts department is fully operational during this very challenging time.

Although the entire globe is impacted by COVID-19, Muller Martini is fully operational as it is regarded as an essential business. And that means our parts department and its specialists are here for you. Naturally, Muller Martini has taken every precaution to protect its employees, and most of us are…

Although the entire globe is impacted by COVID-19, Muller Martini is fully operational as it is regarded as an essential business. And that means our parts department and its specialists are here for you. Naturally, Muller Martini has taken every precaution to protect its employees, and most of us are…